Slow License Requests

Incident Report for LTI Optics LLC

Resolved

The fix worked and licensing requests and webpage loading are now back to expected speeds.

Posted Jun 22, 2021 - 12:35 MDT

Monitoring

We have implemented a fix and are monitoring to ensure that the issue is completely resolved.

Posted Jun 22, 2021 - 11:49 MDT

Investigating

We are currently investigating slow license requests and slow myphotopia.ltioptics.com page loads.

Posted Jun 22, 2021 - 11:39 MDT

This incident affected: my | photopia website.